Refund/Exchange Policy

Aliphia will only accept returns if a garment is faulty. The garment must still have the tag on and a receipt of purchase must be presented. Faulty garments will receive a full refund including postage if the garment is returned within 14 days. If a faulty garment is returned after the 14 day time period a refund will not be accepted as per Aliphia’s policy.

We will not accept returns for change of mind purchases. However, if the garment is the wrong size or not suitable we will gladly exchange for the correct size or another item of equal or lesser value to your purchase.

In the above instance the customer must pay for all freight charges. If you cannot find an item to exchange we are happy to issue you a store credit for the price of the garment, which is valid for a period of 6 months.

To return orders please email us at aliphia@hotmail.com.au.